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Have you ever been waiting for someone you've met and missed with no reasons? On Cloud Nine tells the story of love and relationship between Tiew and Mork. Tiew promises to wait for Mork at Chiang Mai where they first met. Mork comes back to Chiang Mai with different feelings for Tiew. Will Mork go back to Tiew to continue their unforgettable memories? Will they be on cloud nine?

Tokura Wataru works in Tokyo for a TV shopping program. After getting on the bad side of the show's charismatic presenter, "Antarctic Ice", he gets transferred to a rural call center. Waiting for him is Aoyama Kyoko, nicknamed the "queen of complaints" for her expert ability at handling unsatisfied customers. Unsettled by this call center that seems to have no regard for the rules, he begins working on a plan to return to the main office in Tokyo. Though at first he struggles in his new position he soon finds love in his work.

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